Field Service Manager

Management, Travel Required

Job Outline

 ABM is a dynamic national company which is part of Atlantic Canada Limited (ACL), with over 6000 employees across Canada and into the US. ABM started as a Field Services company reselling 3rd party Point of Sale (POS) systems, cash registers, field service repair and help desk support in the early 70’s, has grown to a multimillion-dollar service provider delivering innovative solutions across multiple sectors including Retail, Healthcare, Logistics and Transportation, Insurance, Legal, Natural Resources, Public Sector, Communications, Financial Services and Energy. Today we proudly have points of presence and clients across North America providing solutions and offering services from Business & IT Consulting, Cloud Services, Field Operations, Lifecycle Management, Managed Services and Service Desk support.

Key Duties/Responsibilities

  • Strategic initiatives to further improve Key Performance Indicators and business goals
  • Hiring, promotion and performance management of Field Service Technicians
  • Participating in continuous improvement activities and initiatives
  • Provide leadership to build and maintain a strong team through effective communications, hiring, training, coaching, and counseling
  • Build and maintain a positive work environment where team members and their contributions are recognized and valued 

Job Requirements

  • Post-secondary degree 
  • 5+ years of related managerial work experience and a proven track record 
  • Managing remote employees considered an asset but not required
  • IT experience considered but not required
  • Proficiency with MS Office Suite of products 
  • Ability to work independently and in a team environment
  • Self-Driven and motivated
  • Superb leadership and interpersonal skills 
  • Excellent written and verbal communication skills
  • Problem solving skills and the ability and confidence to make decisions
  • Strong attention to detail 
  • Well Organized and able to manage to deadline.
  • Strong multitasking abilities
  • Ability to work collaboratively within a busy operational work environment
  • Proven ability to succeed in a fast-Paced customer service-oriented environment


  • Experience an environment where continuous learning is encouraged
  • Join an organization focused on continued growth
  • Contribute to the overall effectiveness of the Field Services organization

If you want to be part of an innovative, home grown company with opportunity, we’d like to hear from you.


  • Location: Dartmouth, Nova Scotia